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Our help centre is unavailable

our help centre is unavailable

Sorry, our help centre is temporarily unavailable while we make some enhancements. Please send us a secure message or call us .

secure message for existing customers

The easiest way to contact us and ask questions about your account is to send us a secure message.

Log in to your account and go to “account > secure messages”

important information

We take the security of your account very seriously and we will never call you to ask for either your password or your bank details. If you have any doubt as to the authenticity of any contact with us please call us direct on the number(s) above to discuss.

write to us and return forms

Interactive Investor
Exchange Court
Duncombe Street
LS1 4AX.


call us

Call us to place trading instructions, password requests and to make changes to your account details.

From the UK: 0345 607 6001
From overseas: +44 113 346 2309

Opening hours
Monday - Friday: 07:45 - 17:30
Monday - Friday: 17:30 - 21:00 for international trading calls only

customer complaint handling

We are committed to providing you with the best customer experience we can. We welcome and value feedback from you - this helps us to better understand your needs and therefore improve our services.

For information on how to raise your concerns and how we handle customer complaints.

find out more

View an extract of the Regulatory Complaints Data we submit to the Financial Conduct Authority.