New customer hub
Welcome to interactive investor. As an ii customer, you have access to a wealth of services, tools and information to help you on your investment journey.
Getting to know your account
An overview of the features and tools available to you.
Adding and withdrawing cash
How to fund your account, including adding foreign currency for international trading.
Buying and selling investments
Learn how to place trades, find investment ideas and more.
Includes how to transfer to ii, how long it should take, and what you can transfer across.
Our fees and charges
See a full list of our charges, including trading costs and foreign exchange fees.
If you expect to make a lot of trades, we offer upgraded service plans to help reduce your costs.
Update your personal details
How to update your address, contact details, bank account details and more.
How to contact us
If you need to get in touch, we're here to help.
Trouble logging in
What to do if you are having trouble logging into your account.
Top up your investments monthly without paying trading fees.
Keeping your money safe
Learn more about how we keep your money and your account secure.