Payment options

How can I pay money into my account?

The simplest way to add money to your account is by using a debit card. Once your debit card details are securely stored they can be reused quickly and easily. To add money, once you have your account ready, log in and select ‘add cash’ from the ‘cash & transfers’ menu. You may also find it helpful to watch our funding your account learning guide.

How do I pay for my Service Plan charge?

We prefer it if you pay by direct debit. It’s for your convenience as paying your monthly Service Plan by direct debit means you do not have to remember to keep your account topped up with cash. You can do this at ‘account > service plan details’ at any time if you do not do it as part of getting set up.

If you do not have a direct debit, we collect your charges from any available cash in your Trading, ISA or SIPP account. If ever there is not enough there, under our Terms we may sell some of your investments to cover them.

When do I start paying Subscription Plan charges?

If you are not an existing ii customer, ii will be offering a fee-free period to you of a minimum of 6 months, depending upon the value of your investments at the end of that period. ii standard costs for your chosen service will apply thereafter.