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Cookies

how we use cookies

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit https://www.aboutcookies.org for detailed guidance.

The list below describes the cookies we use on this site and what we use them for. For strictly necessary cookies on the site we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. We also use some cookies which are not strictly necessary for the use of the website. For these, we will ask for your consent before these are deployed. You are also able to opt in or out of these at any time on the cookie preference page https://www.ii.co.uk/cookie-preferences/

If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site. Due to our use of cookies for functions such as logging in, some aspects of our service may not work if you attempt to browse the site with cookies blocked.

strictly necessary cookies

Some essential features of the Interactive Investor website will not work without cookies.   

 

cookie name

location

purpose

LtpaToken

account opening

Lightweight third party authentication token – IBM single sign-on token

tddi-3rd

account opening

we use this cookie to see if your browser has cookies enabled

encclino

account upgrades

encrypted account number

encsid

account upgrades

encrypted session ID

encuecode

account upgrades

encrypted unique customer identifier

Auth0 cookies

public website

stores your authentication token when you are logged in

cookie-preferences

public website

stores your cookie preferences

Google Analytics

public website

trading website

account opening

account upgrades

We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html

Uetsid / MUID / MUIDB

public website

trading website

account opening

account upgrades

Microsoft Bing Ads Universal Event Tracking (UET) tracking cookies

Language

trading website

displays the website in your chosen language – Internaxx only

SESSION

trading website

used to maintain your session whilst logged onto the trading website

td-isa, td-isa-top-up and td-isa

trading website

These are no longer actively used and will be removed in the near future

ii-preferences public website Stores your site preferences, for example, your News source selection filter

functional cookies

These cookies allow the website to remember choices you make. This includes things like remembering your username to save time at login. They also give you better functionality and personal features.

The username cookie is currently set if you select to remember account number/username during the log in process. We will be changing this functionality in the near future so that if you opt out of functional cookies your username/account number will no longer be remembered.

cookie name

location

Purpose

iOneSite-siteSearch

public website

persists your last searched keyword

Username

trading website

stores your username for use when you log on in future

performance and targeting cookies

These cookies help to improve the performance of the Interactive Investor website by helping us understand how you use the site. They also allow us to tailor the messaging you receive from us either through email or advertising so that it is more relevant to your needs.

Please note our Account Opening application currently applies Performance and Targeting cookies. We are currently working on a solution to apply your preferences to these.

cookie name

Location

Purpose

Audience Science

public website

trading website

Behavioural advertising allows us to track customer actions on the Website and to tailor the advertisements you see on 3rd party sites. The content of these advertisements is influenced by your interactions with the Website such as the pages you view, searches you conduct and offers you show an interest in.

More informatio

Cookies from advertisers

public website

trading website

From time to time advertisers on our site might use cookies to track various things like how many times you have seen an ad, whether you have clicked on an ad before, etc. This differs from campaign to campaign and cannot be specified on a page like this. We also use cookies to enable us to target advertising or promotions for our own products that your engagement with our site suggests would be relevant to you.

More information

DoubleClick

public website

trading website

We serve our advertising banners via DoubleClick, a Google company. DoubleClick use cookies to make advertising more relevant to users and to help publishers and advertisers achieve their goals. Cookies let us build features that prevent the same ad from showing over and over again and enable advertisers to tell powerful stories across multiple page views.

More information

Hotjar

public website

This cookie allows Hotjar and interactive investor to record actions of users who visit our website.  No personal information is captured for this cookie.

Google Analytics

trading website

We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site. We will capture a federated ID which we can reference back to your account which allows us to track your actions – no other personal identifiable information will be captured or stored.

You can find out more about Google’s position on privacy as regards its analytics service at this link