Security centre
Keeping your account safe
Stay up to date with the latest security guidance. Learn how to spot common scams, protect your account, and find out how we help keep your money and investments secure.
Important information: As investment values can go down as well as up, you may not get back all of the money you invest. If you're unsure about investing, please speak to an authorised financial adviser. Tax treatment depends on your individual circumstances and may be subject to change in the future. Please note images displayed are for illustrative purposes only.
Scam alert
⚠ Investment scams using social media and WhatsApp are on the rise. Learn how to protect yourself from investment scams.
Working together to keep you safe
Protecting your account is a shared responsibility. Find out how you can protect yourself, the steps we take to keep your account secure, and how your assets are safeguarded. For the finer details on our commitment to keeping you and your investments secure, read our Security Policy.
How to protect yourself
There are lots of ways you can protect your account. Learn simple ways to strengthen your account security, spot warning signs, and know what to do when something doesn’t feel right.
How we protect you
We’re invested in your security, so our platform and procedures are designed to help protect you. See some of the ways we help protect your account, your information, and your money.
How your assets are protected
FCA regulated. FSCS protected. Find out how your cash and investments are held, the protections that may apply, and the steps ii takes to safeguard customer assets.
Scams to look out for
Investment scams
Investment scams cost people millions of pounds each year. Scammers may promote investments that are worthless, overpriced, or completely fake. Find out how these scams work and what to check before handing over any money.
Pension scams
Pension scams can take many forms, from promises of better returns and early access to offers of free pension reviews. Find out how to spot the warning signs, protect yourself before taking action, and what we’re doing to help combat pension scams.
Impersonation scams
Whether they’re impersonating a legitimate firm, a public body, or someone you know, scammers can exploit your trust to get access to your personal information and money. Learn how to check whether a contact is genuine and what to do if something does not feel right.
More support to help you stay safe
Citizens advice
Think you’re being scammed? Citizens Advice offers an online tool to help you check if it’s is a scam. They can also give you advice on what to do next.
Take Five To Stop Fraud
Take Five to Stop Fraud offers straight-forward advice to help everyone in the UK protect themselves against financial fraud.
FCA Firm Checker
It’s hard to know if an investment or pension opportunity is legitimate. You can use the FCA Firm Checker to find out if the firm or person you’re dealing with is authorised.
Get Safe Online
Want to get on top of online safety? Get Safe Online is the UK’s leading internet safety website who provides unbiased, factual and easy-to-understand information about online safety.
Worried about a scam or suspicious contact?
If you’re worried your account may be compromised, let us know straight away. If you think you’ve been scammed, report it to Report Fraud on 0300 123 2040 or on their website.