When you close your ii account
Here's more about why you will lose your online access once you close your ii account
We never want to see you leave, but if you decide to close your last account with interactive investor, we will withdraw your online access.
You will get a six-week period to download any of your statements and important tax documents before you lose your online access.
Remember to tell us if your address changes, otherwise you might not receive important documents related to your closed account.
Here are some frequently asked questions about why you will lose your online access once you leave ii.
Do you still have questions?
To speak to someone from our contact centre, please call us on 0345 607 6001. We're open from 7.45am to 5.30pm, Monday to Friday.